Diploma in ICT Technician

Why this diploma elevates your career

Certificate technicians troubleshoot; diploma technicians architect solutions. You study servers, networks, cloud basics, service management, and cybersecurity awareness — the stack employers need as they digitise.

Diploma ICT graduates move into systems administrator, network technician, and IT coordinator roles — with salaries well above entry-level support desks.

Builds on JITC certificate programmes where applicable — credit recognition may apply.

Includes AI Proficiency and one free short course of the student's choice.

Who should enrol

• IT support staff seeking promotion
• Certificate ICT graduates
• Entrepreneurs offering managed IT services
• Students targeting network or systems admin roles

Professional outcomes

• Deploy and maintain networked computer systems
• Administer users, backups and basic server services
• Apply ITIL-style service desk and incident management
• Implement baseline security and disaster recovery
• Meet CDACC Level 6 ICT competencies

Programme coverage

1. 1 Advanced hardware and systems architecture
2. 2 Operating systems and virtualisation
3. 3 Networking, routing and wireless
4. 4 Database and web application support
5. 5 IT service management and documentation
6. 6 Capstone infrastructure project

Frequently asked questions